Xanadu Nexus

Terms of Service

Last updated: September 2, 2026

These Terms of Service (“Terms”) govern your use of the Xanadu Nexus website and application (the “Service”), operated by Xanadu Nexus (“we”, “us”). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a studio or other organization, you agree on its behalf and represent that you have authority to do so.

The service

Xanadu Nexus is a business platform for photography, videography, and content-creation studios: client and project management, scheduling, quotes, contracts, invoicing, payments, and gallery delivery. Features vary by subscription plan and may change as the Service evolves.

Accounts and studios

You must provide accurate account information and keep your credentials secure; you are responsible for activity under your account. A studio’s owners and administrators control who can join their studio and what members can see and do. You must be at least 16 years old to use the Service.

Subscriptions and fees

The Service offers free and paid plans. Paid subscriptions are billed through Stripe on the schedule shown at purchase and renew automatically until cancelled. Except where required by law, fees are non-refundable. We may change plan pricing or features with reasonable advance notice; changes apply from your next billing period.

Your content

You retain all rights to the content you and your studio put into the Service — client records, photos, videos, documents, and everything else (“Content”). You grant us a limited license to host, store, process, transmit, and display Content solely to provide and support the Service. You are responsible for your Content, including having the rights and consents needed to upload and share it — for example, consent from clients whose information or likeness it contains.

Studios and their clients

The Service helps studios transact with their clients, but every quote, contract, invoice, and payment is between the studio and its client. We are not a party to those agreements, do not guarantee performance by either side, and are not responsible for the legal sufficiency of contracts signed through the Service. Client payments are processed through the studio’s own Stripe account — we do not hold funds.

Third-party services

The Service integrates with third parties such as Stripe for payments and Google and Microsoft for calendar sync. Your use of those integrations is also governed by the third party’s own terms and privacy policy, and we are not responsible for third-party services. Disconnecting an integration stops our access to it.

Acceptable use

• Do not use the Service to break the law or violate the rights of others.
• Do not upload content that is unlawful, infringing, or malicious (including malware).
• Do not attempt to access other studios’ data, probe or circumvent security controls, or disrupt the Service.
• Do not resell or misrepresent the Service as your own.
• Do not use the Service to send spam.

We may suspend or terminate accounts that violate these rules, with notice where practicable.

Availability and changes

We work to keep the Service available and your data safe, but the Service is provided without a guaranteed service level. We may add, change, or remove features, and may suspend the Service for maintenance. If we discontinue the Service entirely, we will give reasonable notice and an opportunity to export your Content.

Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access for material breach of these Terms, for extended non-payment, or where required by law. After termination we will delete or de-identify your Content within a reasonable period, except records we must keep for legal or accounting purposes.

Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that data will never be lost — keep your own copies of irreplaceable originals.

Limitation of liability

To the maximum extent permitted by law, Xanadu Nexus will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for all claims relating to the Service is limited to the amount you paid us in the twelve months before the claim arose (or USD 100 if you paid nothing). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Indemnification

You will defend and indemnify Xanadu Nexus against claims arising from your Content, your use of the Service in violation of these Terms, or your dealings with your clients.

Changes to these terms

We may update these Terms from time to time. For material changes we will notify account holders by email or through the Service at least 14 days before they take effect; continued use after that date is acceptance of the updated Terms.

Contact

Questions about these Terms can be sent to support@xanadunexus.com.